Terms & Conditions

Terms & Conditons for Cafetal Vivo

As at 10th November 2024

Welcome to Cafetal Vivo, an online store dedicated to providing you with quality products and an exceptional shopping experience. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read the following carefully.

1. Acceptance of Terms
By accessing or using the Cafetal Vivo website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services
Cafetal Vivo offers a variety of products for purchase. We reserve the right to modify, discontinue, or update any product without prior notice.

3. Ordering and Payment
a. Ordering: When you place an order on our website, you agree to provide accurate and complete information for the purchase. We reserve the right to cancel or refuse any order for any reason.
b. Payment: All payments are processed securely through our chosen payment gateway. By providing your payment information, you authorize us to charge the specified amount for your order.

4. Shipping and Delivery
a. Shipping: We strive to process and ship orders promptly. Shipping times may vary, and we are not responsible for delays caused by shipping carriers.
b. Lost or Damaged Items: In the event that your order is lost or arrives damaged, please refer to our Return Policy for instructions on replacements or refunds.

5. Returns and Exchanges
As outlined in our Return Policy, we do not accept returns for reasons other than damage or loss in transit. Please review the Return Policy on our website for more details.

6. Intellectual Property
Please note that the Cafetal Vivo logo and product packaging is the exclusive property of Cafetal Vivo and protected by intellectual property laws. Please refrain from using, reproducing, distributing, or modifying any content without our written consent.

7. Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

8. Disclaimer of Liability
Cafetal Vivo is not liable for any damages, direct or indirect, arising from the use of our website or the purchase of our products.

9. Indemnification
You agree to indemnify and hold Cafetal Vivo, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims or demands arising out of your use of our website or your violation of these Terms and Conditions.

10. Changes to Terms and Conditions
Cafetal Vivo reserves the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically.

11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at admin@cafetalvivo.com.

Thank you for shopping with Cafetal Vivo. We appreciate your business and look forward to serving you.